The Greenpoint branch of the Brooklyn Public Library (BPL) took a step towards modernity this week, with the installation of self check-out kiosks. The new machines have already been installed in many BPL branches, with plans to add the technology to the remainder by the end of 2013.
A BPL spokesperson said in a statement that the new technology will improve the quality of library service by freeing up staff to spend more time working with patrons. The Greenpoint Library will retain the same number of employees, located at a new information desk a few feet away from the self check-out machines.
Nearly $2 million in funding for the new system was secured by the Brooklyn Assembly delegation, led by its dean, Joe Lentol. “I look forward to seeing our community members enjoying their neighborhood library branch more than ever,” said Lentol.
Nagisa Landfield was an early pioneer on the new machines, checking out books for 4-year-old daughter, Reina. “It might be a little intimidating if the librarian wasn’t here to help,” said Landfield. “But I think it’s going to make checking out items simpler. I was a little worried there were going to be fewer librarians.”
Thom Brogan, a supervisor at the Greenpoint Library said that so far, “it’s been going well. People needed extra help in the beginning, but the machines are working well…People like the new decor, and they like all the extra space. It’s a nice change.”
The installation of self-check machines across the borough speaks to the BPL’s ongoing commitment to increasing the technologies available to library patrons. BPL was recently honored as a leading innovator in Operations and Economic & Workforce Development, as part of The Urban Libraries Council’s (ULC) 2012 Top Innovators awards.
“By taking advantage of new technologies, Brooklyn Public Library is finding novel ways to meet the needs of our customers and deliver the best programming and reference assistance possible,” said Brooklyn Public Library President & CEO Linda Johnson.
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